Returns & Exchanges

At Kashees Cosmetics, we strive to ensure your complete satisfaction with every purchase. If you receive a damaged or incorrect beauty product, our hassle-free return policy allows for exchanges within 7 days of delivery.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via email or WhatsApp with your order number and photos of the product within 48 hours of receipt.

• 2.
  Verification Process

  Our quality assurance team will review your request to ensure the item is unused, in its original packaging, and meets our return criteria.

• 3.
  Package Your Return

  Once approved, securely pack the items in their original box to prevent damage during transit and include the original invoice.

• 4.
  Exchange or Refund

  After we receive and inspect your return, we will ship out a replacement product or issue a store credit to your account within 5-7 business days.